State Farm® Insurance Agent Hera Tong Gutierrez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gavin Huang
July 18, 2024
"Good agent with Good services"
"Thank you, Gavin for your positive feedback! I'm glad to hear that you are satisfied with the services provided by our agency. Taking care of your needs is our top priority in providing Insurance and Financial Services. We appreciate your business in Hera Tong Gutierrez Insurance Agency!"
Edmond Chung
June 3, 2024
"We’ve been with State Farm for years and we needed to update our plan. Recently we needed to add a vehicle and Jack with Hera’s team was very friendly and helpful when we were adding a vehicle to our plan! Thank you!"
"Thank you, Edmond for giving Jack and our Hera Tong Gutierrez Insurance Agency a 5 Stars Review! We're glad to hear that we were friendly and helpful when you needed to update your plan and add a vehicle. If you have any further questions or need assistance with anything else, feel free to let us know. We're here to help! Thank you again for being an Amazing policyholder. "
Sherm
May 24, 2024
"Been with Hera for decades, as she has taken care of all my family's insurance needs!"
"Thank you, Sherman and your family for being such amazing and loyal customers. I appreciate the opportunity to work with you. You can always count on my team and I to deliver remarkable service. Thank you again for insuring with Hera Tong Gutierrez Insurance Agency!!! "
Lucy Sun
April 30, 2024
"My whole family have been clients of Hera for years and she is truly wonderful. Easy to work with and answers all of our questions in a detailed and timely manner. Would recommend her to everyone we know."
"Thank you, Lucy for sharing your experience of doing business with our agency. I am thrilled being your family State Farm agent to protect your assets. You and your parents have been amazing customers of mine for years. You can always count on me and my team to deliver the best service possible. "
Jonathan Bowie
April 29, 2024
"Hera and her team are excellent. She has handled our insurance needs for the last 15+ years. I trust her advice for Life, Home, & Auto. She educated me on the importance to have Life insurance not only for myself, but for my family as well. About 2-3 times a year, she'll check in with my family and I about how we can save on our Auto insurance and review in other areas how we can save money with our insurance needs. Thank you, Hera!"
"Thank you, Jonathan for sharing your experience of our agency. We love having long term clients like you and your family. You can always count on us to protect your family. Thank you also for insuring with Hera Tong Gutierrez Insurance Agency. "
K Le
April 25, 2024
"So glad to have Hera work on my auto, home and umbrella policies. Very professional and knowledgeable. She took time and explained every little detail. Will definitely be recommending her to friends/family."
"Thank you so much for being our policyholder. We are here to help for your other needs like life insurance and planning for retirement. You can trust State Farm and I to protect your assets! "
Venita Tam
January 18, 2024
"Hera was so communicative, efficient, and helpful in providing us the best rate. Highly recommend a consultation with her if you’re looking for insurance plans!"
"Thank you for your feedback on me and my agency. I'm glad to hear that I was communicative, efficient, and helpful in providing you with the best rate for insurance plans. Our goal is to be the 1st and best choice of our customers just like you. Thank you again for the kind words and being an Amazing policyholder. "
Ricky Ng
January 13, 2024
"Working with Hera is a wonderful experience! Hera has provided a detailed, thorough explanation as to how my mother’s life insurance works with reasonable monthly payment that’s very affordable. I wouldn’t have found this if she hadn’t told me."
"That's great to hear! I'm glad we were able to provide you with a detailed explanation of how your mother's life insurance works. It's always helpful to have clear information about insurance policies, especially when it comes to affordability and monthly payments. If you have any more questions or need further assistance, feel free to ask! Thank you again for trusting State Farm and I for your life insurance needs. "
Gabe Lopez
November 27, 2023
"Hera and her team have been wonderful over the years. If you’re in need of a good agent, Hera and her team are great to work with. Whether on the go, or if you work remotely, Hera is flexible and can entertain a virtual meeting to assist with your needs."
"Thank you Gabe for being our Amazing policyholder. We commit to provide remarkable customer service everyday. You can always count on us. Thank you also for insuring your auto and home with us. We appreciate your business!!!"
Minerva Bookkeeping & Tax Services
September 1, 2023
"Always a pleasure to work with Hera and her team for my Life Insurance needs. They are always available and on top of things. If I miss anything, I have peace of mind that they will always connect with me to keep my accounts up. I love the connection and open communication with all in the office there. :)"
"Thank you, Amada for being an Amazing policyholder of the most important insurance policy. We are here to protect your asset and financial future of your family. You can always count on us. Thank you again for your review. "
Jonny Chan
July 3, 2023
"I'm pleased with the service provided by Hera and her team. They're efficient, kind, and proficient in what they do. I appreciate her team's prompt responses and their consistent follow-up which show a level of professionalism."
"Thank you Jonny for being an amazing insurance and financial services customer of our agency. You can always count on us in managing your risk and protecting your assets. We appreciate your review and business. Thank you again!!!"
Bobo Lee
May 24, 2023
"Hera provides professional service as always. She promptly addresses my question. I can rely on Hera to share her expert knowledge of the insurance product. She resolves any doubt I may have about the insurance coverage."
"Thank you for your trust on State Farm and I to protect your valuable assets. We believe in transparency and honesty in providing our service and operating our agency. You can always count on us. Thank you again! "
Ken Tam
May 12, 2023
"I had the pleasure of working with Hera Tong for my insurance needs, and I couldn't be happier with her service. From the moment I contacted her office, I was impressed by her professionalism and knowledge. She took the time to understand my unique situation and provided me with personalized recommendations that met my specific needs. What sets Hera apart is her exceptional customer service. She is always available to answer my questions, and she responds quickly to my requests. She genuinely cares about her clients and goes above and beyond to ensure that they have the coverage they need. In addition to her excellent service, I appreciate that Hera is transparent about the products she offers. She explains each option in detail, so I understand what I am paying for and the benefits I receive. Overall, I highly recommend Hera Tong to anyone in need of insurance services. Her commitment to her clients, professionalism, and expertise make her a standout agent in the industry."
"Thank you Ken for your amazing review! We thrive to educate and be transparent about the insurance options available to our customers and meet their needs within their budget. Thank you for insuring your auto and home with the Hera Tong Gutierrez Insurance Agency. "
SIYIN TAN
March 31, 2023
"I recently had the pleasure of working with Hera Gutierrez and her team at the State Farm agency, and I can confidently say that they exceeded all of my expectations. From the moment I walked through the door, I was greeted with a warm welcome and a genuine willingness to help me with all of my insurance needs. Hera and her team are incredibly knowledgeable, and they took the time to explain all of my options in a way that was easy to understand. They listened to my concerns and worked with me to find the best policies to meet my specific needs. The customer service at this agency is top-notch. Anytime I had a question or needed assistance, I was able to reach someone quickly and they were always eager to help. The level of care and attention to detail they provide is truly unmatched. I also appreciate that they take a proactive approach to insurance. They regularly review my policies to ensure that I have the right coverage and that I am getting the best possible rates. This gives me peace of mind knowing that I am always protected. Overall, I would highly recommend Hera Gutierrez's State Farm agency to anyone looking for excellent insurance coverage and exceptional customer service. They truly go above and beyond to take care of their clients, and I am grateful to have found such a great team to work with."
"Thank you Siyin for speaking highly of us. We are committed to provide you with remarkable service. With proper protection, you can have peace of mind and focus in your career and family. In time of needs, you can always count on us. Thank you again for insuring with Hera Tong Gutierrez Insurance Agency. "
Angie Lee
March 22, 2023
"Agent provided clear and illustrated my policy coverage information. The virtual meeting provided much clarity on information shared via screen and agent made it very easy to follow and understand. I am very happy to have caught up after years of not meeting with my agent."
"Thank you Angie for your great online review. We take educating our policyholder seriously about their Auto and Homeowners policies. Transparency helps to provide clarity and build trust among us. Thank you again for being an Amazing customer and insuring with Hera Tong Gutierrez Insurance Agency. "
Senthil S
December 23, 2022
"Hera is very knowledgeable and friendly. She takes time to understand our circumstances and priorities and provides tailored advice to adjust all our insurance coverages accordingly."
"Thank you Senthil for being such an Amazing policyholder. In our agency, we empower you with knowledge so you can make an informed decision and protect what matters most to you like your car, home, and your loved ones via insurance. You can always count on me and my staff. Thank you again for insuring with Hera Tong Gutierrez Insurance Agency. "
ELISA NAVA
November 2, 2022
"Hera Tong Gutiérrez always helps us get good deals for car insurance and rental and life insurance policy’s. I’m so thankful I found her."
"Thank you Elisa for being an amazing policyholder. Just want to take this opportunity to show our gratitude for your business! "
Christopher C
October 27, 2022
"Hera and her team provides an abundance of resources and ensures that you have everything you need. Hera is very personable and she's wants to know you so that she can provide all the options that best fits your needs. If you want to have an agent that listens to your needs, Hera is the one. She provides sound professional advice and suggestions that are tailored to your stage in life and your lifestyle."
"Thank you Christopher for your review. We here at the Hera Tong Gutierrez Insurance Agency are committed to protect what matter most to you and your family. You can always count on us as we have your best interest at heart. Thank you for trusting State Farm and us."
Raquel Alvarez
September 14, 2022
"Very efficient, fast and affordable. One of the best insurance agents in this area. Has always taken good care of me since I opened my policy with this team."
"Thank you Raquel for being our Amazing policyholder. We strive to provide you with best service possible. Love taking care of your needs today. Thank you again!!!"
Stephanie Lau
August 19, 2022
"Joey is super great to work with and is fast with her response. I enjoy working with Hera’s team directly. Thanks you team Hera!"
"Thank you Stephanie for being an Amazing customer of our agency and your 5 Stars Review. Joey is thrilled with your complement. We thrive to provide the best service possible. Thank you again!"
Kueen Deng
August 3, 2022
"Thank you so much for great service from Hera and her team! I am so happy to have them to take care of my insurance. Especially the team member Joey, she is super nice, efficient, and knowledgeable!Strongly recommend!"
"Thank you so much for your great review and compliment to Joey! You can always count on us for insurance needs. We take time to educate our customers as we care. Thank you for being part of our State Farm family."
Howard Jin
July 17, 2022
"The service is very good and they solve my issues quickly every time"
"We appreciate you Howard for your 5 Star Review. Providing remarkable service is our top priority. I would also like to take this opportunity to show our gratitude. Thank you for trusting State Farm and my team to serve you."
Jonathan Lakritz
July 14, 2022
"State Farm and Hera G. and her staff handle all of our insurance needs. I strongly recommend using them; they always make dealing with claims easy, and answer my questions quickly."
"Thank you Jonathan for your great review and business!! You can always count on us to protect you and your family. Thank you again for insuring with Hera Tong Gutierrez Insurance Agency."
yang yang
June 9, 2022
"Great service! Hera and her team member Joey are AWESOME!!! Her assistant Joey is very knowledgeable and always quick to respond. I’ll recommend them to all of my friends!"
"Thank you Yang Yang for the great review. We are happy to provide you, your family, and friends with the same kind of AWESOME Service. We are here to Educate and Protect!! Thank you again!"
Mariela Topete
May 18, 2022
"Friendly, Professional and efficient service. Made setting up insurance super easy and pleasant."
"Thank you Mariela for your great review. We are thrilled to have you such an amazing policyholder. Thank you again!!!"