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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gavin Huang

July 18, 2024

5  out of  5 rating by Gavin Huang
"Good agent with Good services"
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Edmond Chung

June 3, 2024

5  out of  5 rating by Edmond Chung
"We’ve been with State Farm for years and we needed to update our plan. Recently we needed to add a vehicle and Jack with Hera’s team was very friendly and helpful when we were adding a vehicle to our plan! Thank you!"
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May 24, 2024

5  out of  5 rating by Sherm
"Been with Hera for decades, as she has taken care of all my family's insurance needs!"
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Lucy Sun

April 30, 2024

5  out of  5 rating by Lucy Sun
"My whole family have been clients of Hera for years and she is truly wonderful. Easy to work with and answers all of our questions in a detailed and timely manner. Would recommend her to everyone we know."
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Jonathan Bowie

April 29, 2024

5  out of  5 rating by Jonathan Bowie
"Hera and her team are excellent. She has handled our insurance needs for the last 15+ years. I trust her advice for Life, Home, & Auto. She educated me on the importance to have Life insurance not only for myself, but for my family as well. About 2-3 times a year, she'll check in with my family and I about how we can save on our Auto insurance and review in other areas how we can save money with our insurance needs. Thank you, Hera!"
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K Le

April 25, 2024

5  out of  5 rating by K Le
"So glad to have Hera work on my auto, home and umbrella policies. Very professional and knowledgeable. She took time and explained every little detail. Will definitely be recommending her to friends/family."
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Venita Tam

January 18, 2024

5  out of  5 rating by Venita Tam
"Hera was so communicative, efficient, and helpful in providing us the best rate. Highly recommend a consultation with her if you’re looking for insurance plans!"
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Ricky Ng

January 13, 2024

5  out of  5 rating by Ricky Ng
"Working with Hera is a wonderful experience! Hera has provided a detailed, thorough explanation as to how my mother’s life insurance works with reasonable monthly payment that’s very affordable. I wouldn’t have found this if she hadn’t told me."
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Gabe Lopez

November 27, 2023

5  out of  5 rating by Gabe Lopez
"Hera and her team have been wonderful over the years. If you’re in need of a good agent, Hera and her team are great to work with. Whether on the go, or if you work remotely, Hera is flexible and can entertain a virtual meeting to assist with your needs."
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Minerva Bookkeeping & Tax Services

September 1, 2023

5  out of  5 rating by Minerva Bookkeeping & Tax Services
"Always a pleasure to work with Hera and her team for my Life Insurance needs. They are always available and on top of things. If I miss anything, I have peace of mind that they will always connect with me to keep my accounts up. I love the connection and open communication with all in the office there. :)"
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Jonny Chan

July 3, 2023

5  out of  5 rating by Jonny Chan
"I'm pleased with the service provided by Hera and her team. They're efficient, kind, and proficient in what they do. I appreciate her team's prompt responses and their consistent follow-up which show a level of professionalism."
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Bobo Lee

May 24, 2023

5  out of  5 rating by Bobo Lee
"Hera provides professional service as always. She promptly addresses my question. I can rely on Hera to share her expert knowledge of the insurance product. She resolves any doubt I may have about the insurance coverage."
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Ken Tam

May 12, 2023

5  out of  5 rating by Ken Tam
"I had the pleasure of working with Hera Tong for my insurance needs, and I couldn't be happier with her service. From the moment I contacted her office, I was impressed by her professionalism and knowledge. She took the time to understand my unique situation and provided me with personalized recommendations that met my specific needs. What sets Hera apart is her exceptional customer service. She is always available to answer my questions, and she responds quickly to my requests. She genuinely cares about her clients and goes above and beyond to ensure that they have the coverage they need. In addition to her excellent service, I appreciate that Hera is transparent about the products she offers. She explains each option in detail, so I understand what I am paying for and the benefits I receive. Overall, I highly recommend Hera Tong to anyone in need of insurance services. Her commitment to her clients, professionalism, and expertise make her a standout agent in the industry."
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March 31, 2023

5  out of  5 rating by SIYIN TAN
"I recently had the pleasure of working with Hera Gutierrez and her team at the State Farm agency, and I can confidently say that they exceeded all of my expectations. From the moment I walked through the door, I was greeted with a warm welcome and a genuine willingness to help me with all of my insurance needs. Hera and her team are incredibly knowledgeable, and they took the time to explain all of my options in a way that was easy to understand. They listened to my concerns and worked with me to find the best policies to meet my specific needs. The customer service at this agency is top-notch. Anytime I had a question or needed assistance, I was able to reach someone quickly and they were always eager to help. The level of care and attention to detail they provide is truly unmatched. I also appreciate that they take a proactive approach to insurance. They regularly review my policies to ensure that I have the right coverage and that I am getting the best possible rates. This gives me peace of mind knowing that I am always protected. Overall, I would highly recommend Hera Gutierrez's State Farm agency to anyone looking for excellent insurance coverage and exceptional customer service. They truly go above and beyond to take care of their clients, and I am grateful to have found such a great team to work with."
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Angie Lee

March 22, 2023

5  out of  5 rating by Angie Lee
"Agent provided clear and illustrated my policy coverage information. The virtual meeting provided much clarity on information shared via screen and agent made it very easy to follow and understand. I am very happy to have caught up after years of not meeting with my agent."
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Senthil S

December 23, 2022

5  out of  5 rating by Senthil S
"Hera is very knowledgeable and friendly. She takes time to understand our circumstances and priorities and provides tailored advice to adjust all our insurance coverages accordingly."
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November 2, 2022

5  out of  5 rating by ELISA NAVA
"Hera Tong Gutiérrez always helps us get good deals for car insurance and rental and life insurance policy’s. I’m so thankful I found her."
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Christopher C

October 27, 2022

5  out of  5 rating by Christopher C
"Hera and her team provides an abundance of resources and ensures that you have everything you need. Hera is very personable and she's wants to know you so that she can provide all the options that best fits your needs. If you want to have an agent that listens to your needs, Hera is the one. She provides sound professional advice and suggestions that are tailored to your stage in life and your lifestyle."
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Raquel Alvarez

September 14, 2022

5  out of  5 rating by Raquel Alvarez
"Very efficient, fast and affordable. One of the best insurance agents in this area. Has always taken good care of me since I opened my policy with this team."
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Stephanie Lau

August 19, 2022

5  out of  5 rating by Stephanie Lau
"Joey is super great to work with and is fast with her response. I enjoy working with Hera’s team directly. Thanks you team Hera!"
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Kueen Deng

August 3, 2022

5  out of  5 rating by Kueen Deng
"Thank you so much for great service from Hera and her team! I am so happy to have them to take care of my insurance. Especially the team member Joey, she is super nice, efficient, and knowledgeable!Strongly recommend!"
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Howard Jin

July 17, 2022

5  out of  5 rating by Howard Jin
"The service is very good and they solve my issues quickly every time"
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Jonathan Lakritz

July 14, 2022

5  out of  5 rating by Jonathan Lakritz
"State Farm and Hera G. and her staff handle all of our insurance needs. I strongly recommend using them; they always make dealing with claims easy, and answer my questions quickly."
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yang yang

June 9, 2022

5  out of  5 rating by yang yang
"Great service! Hera and her team member Joey are AWESOME!!! Her assistant Joey is very knowledgeable and always quick to respond. I’ll recommend them to all of my friends!"
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Mariela Topete

May 18, 2022

5  out of  5 rating by Mariela Topete
"Friendly, Professional and efficient service. Made setting up insurance super easy and pleasant."