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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bobo Lee

May 24, 2023

5  out of  5 rating by Bobo Lee
"Hera provides professional service as always. She promptly addresses my question. I can rely on Hera to share her expert knowledge of the insurance product. She resolves any doubt I may have about the insurance coverage."

Ken Tam

May 12, 2023

5  out of  5 rating by Ken Tam
"I had the pleasure of working with Hera Tong for my insurance needs, and I couldn't be happier with her service. From the moment I contacted her office, I was impressed by her professionalism and knowledge. She took the time to understand my unique situation and provided me with personalized recommendations that met my specific needs. What sets Hera apart is her exceptional customer service. She is always available to answer my questions, and she responds quickly to my requests. She genuinely cares about her clients and goes above and beyond to ensure that they have the coverage they need. In addition to her excellent service, I appreciate that Hera is transparent about the products she offers. She explains each option in detail, so I understand what I am paying for and the benefits I receive. Overall, I highly recommend Hera Tong to anyone in need of insurance services. Her commitment to her clients, professionalism, and expertise make her a standout agent in the industry."

Gabe Lopez

May 2, 2023

5  out of  5 rating by Gabe Lopez
"Hera and her team have been wonderful over the years. If you’re in need of a good agent, Hera and her team are great to work with."
Profile photo of SIYIN TAN


March 31, 2023

5  out of  5 rating by SIYIN TAN
"I recently had the pleasure of working with Hera Gutierrez and her team at the State Farm agency, and I can confidently say that they exceeded all of my expectations. From the moment I walked through the door, I was greeted with a warm welcome and a genuine willingness to help me with all of my insurance needs. Hera and her team are incredibly knowledgeable, and they took the time to explain all of my options in a way that was easy to understand. They listened to my concerns and worked with me to find the best policies to meet my specific needs. The customer service at this agency is top-notch. Anytime I had a question or needed assistance, I was able to reach someone quickly and they were always eager to help. The level of care and attention to detail they provide is truly unmatched. I also appreciate that they take a proactive approach to insurance. They regularly review my policies to ensure that I have the right coverage and that I am getting the best possible rates. This gives me peace of mind knowing that I am always protected. Overall, I would highly recommend Hera Gutierrez's State Farm agency to anyone looking for excellent insurance coverage and exceptional customer service. They truly go above and beyond to take care of their clients, and I am grateful to have found such a great team to work with."

Angie Lee

March 22, 2023

5  out of  5 rating by Angie Lee
"Agent provided clear and illustrated my policy coverage information. The virtual meeting provided much clarity on information shared via screen and agent made it very easy to follow and understand. I am very happy to have caught up after years of not meeting with my agent."

Senthil S

December 23, 2022

5  out of  5 rating by Senthil S
"Hera is very knowledgeable and friendly. She takes time to understand our circumstances and priorities and provides tailored advice to adjust all our insurance coverages accordingly."


November 2, 2022

5  out of  5 rating by ELISA NAVA
"Hera Tong Gutiérrez always helps us get good deals for car insurance and rental and life insurance policy’s. I’m so thankful I found her."

Christopher C

October 27, 2022

5  out of  5 rating by Christopher C
"Hera and her team provides an abundance of resources and ensures that you have everything you need. Hera is very personable and she's wants to know you so that she can provide all the options that best fits your needs. If you want to have an agent that listens to your needs, Hera is the one. She provides sound professional advice and suggestions that are tailored to your stage in life and your lifestyle."

Jonathan Bowie

September 28, 2022

5  out of  5 rating by Jonathan Bowie
"Hera and her team are excellent. She has handled our insurance needs for the last 10 years. I trust her advice for Life, Home, & Auto. Thank you Hera"

Raquel Alvarez

September 14, 2022

5  out of  5 rating by Raquel Alvarez
"Very efficient, fast and affordable. One of the best insurance agents in this area. Has always taken good care of me since I opened my policy with this team."

Lemon Lau

August 19, 2022

5  out of  5 rating by Lemon Lau
"Joey is super great to work with and is fast with her response. I enjoy working with Hera’s team directly. Thanks you team Hera!"

Kueen Deng

August 3, 2022

5  out of  5 rating by Kueen Deng
"Thank you so much for great service from Hera and her team! I am so happy to have them to take care of my insurance. Especially the team member Joey, she is super nice, efficient, and knowledgeable!Strongly recommend!"

Howard Jin

July 17, 2022

5  out of  5 rating by Howard Jin
"The service is very good and they solve my issues quickly every time"

Jonathan Lakritz

July 14, 2022

5  out of  5 rating by Jonathan Lakritz
"State Farm and Hera G. and her staff handle all of our insurance needs. I strongly recommend using them; they always make dealing with claims easy, and answer my questions quickly."

yang yang

June 9, 2022

5  out of  5 rating by yang yang
"Great service! Hera and her team member Joey are AWESOME!!! Her assistant Joey is very knowledgeable and always quick to respond. I’ll recommend them to all of my friends!"

Mariela Topete

May 18, 2022

5  out of  5 rating by Mariela Topete
"Friendly, Professional and efficient service. Made setting up insurance super easy and pleasant."

Alfred Hernandez

May 18, 2022

5  out of  5 rating by Alfred Hernandez
"A very pleasant experience, everything was explained and I was extremely happy with the process, fast and informative. I am one happy customer. Two thumbs up from me!"

Andres Irias

May 17, 2022

5  out of  5 rating by Andres Irias
"Joey provided great service!"

Jerry Arvidsson

April 6, 2022

5  out of  5 rating by Jerry Arvidsson
"Thank you Hera. Your State Farm office is always there for us when we need you."

Verna Gray

April 4, 2022

5  out of  5 rating by Verna Gray
"I had questions about my auto insurance policy and Hera was able to answer everything and help me get the best coverage. Thank you again!"

Jackie Taylor

March 31, 2022

5  out of  5 rating by Jackie Taylor
"Thanks Hera. We have been with State Farm for over 15 years and we really appreciate the professional relationship."

Kenneth Wu

February 26, 2022

5  out of  5 rating by Kenneth Wu
"Very satisfied with Hera’s service. She’s very responsive and a good listener. Highly recommended to everyone."

Amanda Irias

December 22, 2021

5  out of  5 rating by Amanda Irias
"All staff is very friendly and knowledgeable"

Eason Kol

November 22, 2021

5  out of  5 rating by Eason Kol
"Hera and her team are above professional. Walked me through the coverage I have and explained all my questions with patience. The best!"

Li Steven

November 5, 2021

5  out of  5 rating by Li Steven
"Hera and her team are professional, friendly and more than happy to help me figure out the best plan for me. I have never had this kind of service at any other insurance company. For sure I will refer more friends and family to them!"